The Consulting Technical Manager - Web Developer in NetSuite is responsible primarily for providing and leading consulting and development services to Customer Success Services clients.
This role is expected to :
Work with JQuery templates and JSON files to expose data to the front-end while communicating to the Project Manager with efficiency and accuracy any progress and / or delays.
Meet deadlines and creatively solve problems.
Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
Attend client meetings during the sales process and during development when needed.
Communicate to the Project Manager with efficiency and accuracy any progress and / or delays
You will use existing methods and best practices to develop new techniques as appropriate to create features and extensions with the highest levels of security, reliability, efficiency, and scalability.
Translates requirements documentation and graphic design into a functional NetSuite Ecommerce website.
Document and validate customer’s technical requirements and map to NetSuite functionality.
Resolves complex unique business problems using specialized knowledge and experience.
Develops best practices, features and product extensions.
Be a go-to resource for specific technical areas
Interface with other departments on features / solutions
Assist with limited scoping and estimation
Support the Sales cycle through scoping and estimation of PS engagements
Support the sales cycle through solution review and feedback
Contribute to the solutions repository / best practices, knowledge share activities
Conduct Internal trainings on Subject Matter Expertise to filter out best practices
Excellent communication on both technical and non-technical contexts is required as well as working under deadlines in a fast-
paced development environment and prioritizing competing demands. Pride in your work and a desire to satisfy the customer should motivate you to take initiative, take responsibility and ownership of your projects.
Establish credibility and rapport with internal and external stakeholders
Ability to influence customers to modify current business practices, as required
Works fairly independently with some guidance and direction on work
Ability to complete assignments and tasks delegated by other project resources
Ability to work in a deadline-focused environment, consistently producing deliverables within agreed upon timeframes
Ability to manage multiple project commitments simultaneously
Prioritize tasks, manages time well and handles information flow.
Works on services of diverse scope where analysis of data requires evaluation of numerous factors
Comfortable with translating customer business requirements into workable technical solutions within defined areas of expertise
Design and Develop innovative solutions to solve custom customer business requirements.
Be fully versed on functionality released with each new product upgrade
Demonstrates good judgement in selecting methods and techniques for obtaining technical solutions
Use existing methods and best practices to develop NetSuite ecommerce web site, new features and extensions with the highest levels reliability, efficiency, performance and scalability
5+ years experience in developing web sites
Experience working with RESTFUL APIs.
Solid understanding of software development lifecycle (SDLC) methodologies
Certified NetSuite SuiteCommerce Advanced Developer (to consider)
Detailed Description and Job Requirements
As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team.
Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-
routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions.
Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise.
Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred.
Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively.
Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.