Senior Consultant - Ecommerce
hace 48 días

Preferred Qualifications

Senior Consultant Ecommerce

Summary :

The Senior Consultant position is responsible for leading the delivery of Ecommerce websites, custom solutions and retail services for NetSuite clients.

You will be responsible for managing clients in post-sales environments and take a leadership role in the overall delivery of the Ecommerce and retail components.

Working with a Customer Success Managers and Project Manager and other members of the Professional Services team, this position will quickly assess client needs, develop innovative plans to solve their problems and implement these plans to the client's satisfaction.

A NetSuite Consultant must have a passion for helping clients find creative ways to more effectively run their businesses.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. Working with aggressive timelines and a full client portfolio is required.

You will likely have spent a good deal of time working with businesses in hands on roles delivering Ecommerce content for mission critical product launches and deadlines.

You will need to understand what drives long-term value in an Ecommerce business and be able to consult and deliver to that value.

Responsibilities :

  • Lead a development team and oversee the full SDLC for Ecommerce projects
  • Be responsible for ensuring that a quality, integrated solution is delivered in a timely manner, at budget, and to our client's satisfaction.
  • Seeing client's business through an Ecommerce and retail perspective
  • Understanding customer requirements and producing detailed documentation
  • Working with team members to produce accurate estimates
  • Configuration and delivery of NetSuite Ecommerce functionality including overseeing the customizations
  • Document business processes, business mapping, business requirements and meeting notes
  • Attend and lead internal meetings including knowledge transfers with other teams
  • Provide Pre-Sales support
  • Document best practices and share with PS / ACS practice
  • Support members of your project team
  • Perform risk analysis, and manage change control.
  • Qualifications / Skills :

  • Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
  • Solid experience in Change Management and Business Process Mapping
  • Experience with web technologies / standards (HTML, JavaScript)
  • Customer relationship acumen and experienced consulting skills
  • Inventory management for retail and Ecommerce : Strong excel and data manipulation, bulk import / export by CSV, Data cleansing, Bulk image management
  • Ability to communicate effectively with functional and technical resources, including offshore / onshore teams
  • Ability to write detailed technical design / specification documents (TRD)
  • Ability to manage multiple projects
  • Ability to work with little or no supervision.
  • Experience with IDEs, source control systems, unit-testing tools and defect management tools.
  • Experience working with and managing external digital, SEO, SEM, and creative agencies
  • Excellent written and verbal English communication skills.
  • Detailed knowledge and hands on experience of Ecommerce and CMS systems must include the following :
  • oRelational database inventory / category / search facet management

    oAttribute and Matrix product management

    oPublishing workflow

    oMobile and responsive UX and content adaption

    oAB testing

    oFamiliar with CMS code editors and assets management

    oComfortable writing HTML and CSS

    oEmail campaign configuration and management


    Experience : - 3+ years experience in Ecommerce or / and developing web sites. This could be from a Software Vendor or from a large SI / Consulting firm.

  • Experience in web technologies / standards (HTML, CSS, Javascript)- Experience one or more of the following Ecommerce platforms : Magento preferred, Shopify, Volution, WooCommerce.
  • To consider : - Experience with JavaScript MVC frameworks, AJAX and JSON structure.- Experience working with RESTFUL APIs.

  • Solid understanding of software development lifecycle (SDLC) methodologies
  • Detailed Description and Job Requirements

    As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team.

    Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

    Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.

    Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-

    routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions.

    Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise.

    Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

    8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred.

    Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively.

    Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.


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